Oak Cliff Together We Rise (“We,” “Our,” “Us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, participate in our programs, or interact with us in any capacity.

By engaging with Oak Cliff Together We Rise, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Types of Personal Information We Collect

We collect various types of personal information to operate and enhance our nonprofit programs, services, and events. The types of personal information we may collect include:

• Contact Information: When you reach out to us or engage in any communication, we may collect your name, email address, phone number, and mailing address.
• Demographic Information: For specific programs or reporting purposes, we may ask for demographic details such as age range, ethnicity, and income level. This information helps us tailor our programs to the community’s needs.
• Volunteer Information: If you choose to volunteer with us, we may collect data regarding your areas of interest, hours volunteered, and any relevant qualifications.
• Donation Information: We collect donation history and payment information to process donations securely, acknowledge gifts, and ensure compliance with payment processing standards.
• Program Participation Information: If you enroll in any of our programs or services, we may ask for specific information related to that program, including requests for assistance and personal preferences.
• Photos and Videos: We may take photos or videos at our events. You will always be given clear notice and the opportunity to opt out of being included in any visual media.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

• To Process Donations: We use your personal information to process donations and provide acknowledgment letters for tax purposes.
• To Manage Volunteers: We use volunteer information to register and manage volunteers, track hours worked, and match individuals to suitable volunteer opportunities.
• To Provide Programs and Services: We may use personal information to register individuals or families for specific programs and services that we offer.
• To Communicate with You: We use your contact information to send updates about events, initiatives, fundraising campaigns, and any other activities relevant to our mission.
• To Analyze Data: We may generate anonymized and aggregated data to evaluate the effectiveness of our programs, report to funders, and improve our services.
• To Comply with Legal Requirements: We may use your information as necessary to comply with any applicable laws, regulations, or legal requests.
• To Personalize Your Experience: If you visit our website, we may use cookies and other tracking technologies to enhance your browsing experience and provide personalized content.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with the following:

• Service Providers: We share personal information with third-party service providers who assist with our operations, including payment processors, email marketing platforms, and website hosting. These providers are only authorized to use your personal information as necessary to provide services to us.
• Partner Organizations: We may share data with partner organizations for collaborative programs or services, but only with explicit consent from you.
• Legal Compliance: We may disclose personal information if required by law or to respond to legal process (e.g., court orders, subpoenas).
• Public Information: In some cases, we may share data related to event participation or donations in a public setting (such as event programs), but we will always seek permission beforehand.

4. Data Security Measures

We take the security of your personal information seriously and have implemented reasonable physical, technical, and administrative safeguards to protect against unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls. While we strive to protect your personal information, please understand that no data transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention Policies

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

• Donation Records: We retain donation records for a minimum of 7 years to comply with tax reporting requirements.
• Volunteer Records: We retain volunteer records for as long as you remain an active volunteer, and for a reasonable period afterward for historical purposes or compliance with reporting regulations.
• Program Participation: We retain information related to program participation for the duration of the program and any follow-up periods.

Once the information is no longer required, it will be securely deleted or anonymized.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

7. Your Rights Regarding Your Personal Information

You have several rights regarding the personal information we hold about you, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If you believe any information we hold is inaccurate, you can request that we correct it.
• Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.
• Objection: You may object to certain processing activities, such as direct marketing.
• Portability: In some cases, you may request that your personal information be transferred to another organization in a structured, machine-readable format.

To exercise any of these rights, please contact us at the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies collect information about your browsing behavior, including IP addresses, browser types, and pages visited.

• Purpose: We use these technologies to improve website performance, analyze traffic, and personalize user experiences.
• Managing Cookies: You can control the use of cookies through your browser settings. Most browsers allow you to refuse cookies, but doing so may limit certain features of our website.

9. International Data Transfers

If your personal information is transferred to countries outside of the United States, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes to the policy, we will notify you by posting the updated policy on our website and, when applicable, sending you a notification via email.

The date of the last update will be prominently displayed at the top of the policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Oak Cliff Together We Rise
2976 Cummings St.
Dallas, TX 75216
Email: together@oakcliffwerise.org
Phone: 469-660-9481

By using our services or interacting with us, you consent to the collection and use of your information as described in this Privacy Policy.